Insurance Customer Service Representative

Job Description

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A Licensed Insurance Customer Service Representative (CSR) is a skilled professional who plays a critical role in providing exceptional service to insurance clients. You are responsible for assisting customers with a wide range of insurance-related tasks, from answering questions about policies to processing claims and providing general support.

Key responsibilities include:

• Address client inquiries related to policy details, coverage options, billing issues, and claims status, ensuring clear and accurate communication.

• Assist clients with policy changes, renewals, and updates, ensuring that all information is accurate and up to date.

• Guide clients through the claims process, helping them understand the steps involved and ensuring timely resolution.

• Collaborate with insurance agents and underwriters to provide customers with quotes and information on available coverage options.

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Hourly: $18.50 - $21​

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Base Pay + Commission

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training​